As Late Turndown, you will be responsible for the late turndown throughout the hotel and for the standards in every room you visit so that correct standards are achieved, guest expectations are exceeded and guest retention is improved. Your attention to detail, your timely performance and the efficiency in which you carry out your role will need to be exceptional. You take great pride in your work and will be totally reliable during your shift to deliver the standards required. Owing to the nature of your role, you will be entirely comfortable working on your own, with a small team or asking for support when needed.