What is the main purpose of the role?

Reporting to the Head Therapist, the Spa host will interact with guests and spa members and provide a 5* spa experience at all times. You’ll have a full knowledge of all the treatments and services offered, and any promotions that may be on offer at the time to be able to answer all enquiries efficiently.

The host will work on the recepetion desk and will need great organisation skills in order to arrange the schedules, maximising the use of the spa therapists’ time and profitability, while ensuring that the client’s needs are always of first importance. The Spa Host will also be hosting, organising and serving the bookings for spa lunches & afternoon tea in our Spa Lounge.

The Ideal Candidate

We are looking for someone with exceptional standards of customer service, an excellent telephone etiquette and a good understanding of reception duties.