Receptionist- German Speaking
- Employer
- Carnival UK
- Location
- Overseas
- Salary
- Competitive
- Closing date
- 19 Apr 2018
View more
- Sector
- Hotel Receptionist
- Job Type
- Full Time
You need to sign in or create an account to save a job.
As a market leader in the cruise industry, we operate spectacular ships all over the world. Join us as a German Speaking Receptionist, and you'll discover that working at sea is more than just a job. It's a way of life. Going above and beyond and being the friendly point of contact for our guests, you'll visit different places, explore new worlds and gain experiences that stay with you for a lifetime.
Please note that this advert is not for an immediate vacancy, we are recruiting for a talent pool position, T his means that if you are successful during the recruitment stage, you will be placed in a succession pool to join the fleet when a vacancy arises.
As a receptionist you would be responsible for delivering exceptional customer service and providing assistance on guest requests. You may be the initial point of contact, ensuring smooth check-in and check-out and handling customer enquiries, issues and complaints, striving for effective resolution. You will also be contactable via telephone and manage the switchboard. You will be responsible for guest payments and accounts, cash handling, balancing a cash float, and foreign exchange. Your organisational and administration skills will be second to none - and will play a key part in managing any emergency situations and maintaining the reception team's efficient service.
To be considered for this role you will have;
Please note that this advert is not for an immediate vacancy, we are recruiting for a talent pool position, T his means that if you are successful during the recruitment stage, you will be placed in a succession pool to join the fleet when a vacancy arises.
As a receptionist you would be responsible for delivering exceptional customer service and providing assistance on guest requests. You may be the initial point of contact, ensuring smooth check-in and check-out and handling customer enquiries, issues and complaints, striving for effective resolution. You will also be contactable via telephone and manage the switchboard. You will be responsible for guest payments and accounts, cash handling, balancing a cash float, and foreign exchange. Your organisational and administration skills will be second to none - and will play a key part in managing any emergency situations and maintaining the reception team's efficient service.
To be considered for this role you will have;
- Experience in a large 4-5 star Hotel
- Fluent verbal and written English and German capability
- A well-rounded understanding of front of house procedures
- Strong administrative capabilities and attention to detail
- A natural ability to build rapport with customers and your team
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert