Skip to main content

This job has expired

Letting Coordinator - Watchet

Employer
Haven Holidays
Location
Watchet, Somerset
Salary
Competitive
Closing date
6 Apr 2018

View more

Our park teams are lead by a General Manager and have a number of Heads of Department or HOD's which form a part of the park leadership team. Regardless of role they fulfil, the overall aim is about being an antidote for daily life and therefore our parks being a 'breath of fresh air' for our holidaymakers and owners. Supporting each other to deliver a set of crystal clear set of values ensuring that all team members help to create amazing experiences and memories for our guests, equally focussing on standards and services at all times.

We describe our team members, at all levels, as 'bright and breezy' people and you will need to have the right attitude for consistently living by dare to care, yes I can, keep it simple, make it fun and do the right thing for our guests.

.....All our Team Members aim to deliver this at all times, enjoying working in a busy, fast paced, fun and challenging environment.

As a Letting Support Team Member I am responsible for:

  • Ensuring all owners and holiday makers are given a warm welcome, and a first class service allowing a true 'escape from urban living' experience.
  • Carrying out owner holiday home checks for cleanliness, maintenance and inventory top-ups.
  • Communicating with owners about holiday home checks and letting information.
  • Dealing with face to face queries to the highest of standard.
  • Using software to update owner accounts and answer queries.
  • Attending and facilitating letting events.
  • Creating and supporting a 'sense of community' with our owners - a real family spirit.
  • Consistently building and maintaining owner relationships through trust, knowledge and empathy to continuously help families realise their dreams.
  • Ensuring a high standard of customer care is offered to all customers who visit the park, reducing the opportunity for complaints to a minimum and increasing customer return rate.

So, if you want to give your career the break it deserves then look no further.........

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert