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Front Office Agent

Employer
Bvlgari Hotel London
Location
SW7 1DW, London (Greater)
Salary
Competitive Salary
Closing date
22 Jun 2018

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Sector
Hotel Receptionist
Job Type
Full Time

We are looking for an enthusiastic, talented and dedicated Front Office Agent to join our team at Bulgari Hotel, London.

You will be responsible for the accurate and attentive check-in, rooming and check-out of hotel guests, and it is essential that the candidate is proficient and demonstrates the highest level of customer service in line with the Bulgari Hotel core values. The job holder will provide information and aid to all guests who may need it. Furthermore, the candidate will be expected to co-ordinate room assignments, organize guestroom moves, control sell-out days, supervise upgrades and monitor interfaces. The ideal candidate will be able to ascertain guest preferences to ensure an exceptional service provision.

The Front Office Agent will be a key function for the success of the hotel rooms division and should demonstrate a strong and pro-active relationship with all other departments and be an ambassador of the Bulgari Hotel at all times.

You will already have a background in a similar position in a five star deluxe hotel in London. The ideal candidate will be professional, courteous and efficient and provide the highest levels of personal service.

We encourage a diverse workforce however you will be required to have good levels of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.

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