Hotel Operations Manager

A fantastic opportunity has opened up within our clients business for a Hotel Operations Manager / Deputy General Manager within one of the most highly regarded city centre properties in Birmingham. Reporting directly to the General Manager, the Operations Manager / Deputy General Manager is responsible for overseeing the day to day running and strategic planning of the hotel operation; ensuring the delivery of exceptional service standards across all areas.

The Operations Manager / Deputy General Manager will - 

• Assume operational responsibility and drive the performance of the hotel 
• Ensure a highly effective operation, delivery of guest service excellence, and maximise revenue and profitability across all areas in line with budget expectations
• They will deputise in the absence of the General Manager, and continually develop the product and the guest service proposition 

We are looking for - 

• A self-motivated forward thinking individual
• A strong Food and Beverage background 
• Proven management experience within a luxury environment
• The ideal candidate to demonstrate high levels of guest focus and display that they have a solid financial and commercial awareness. 
• A confident communicator with the ability to lead and develop the team and influence across all areas of the business
• Someone to take a hands-on approach and a proactive role with departmental managers in order to identify and support needs at all levels

In return our client offers - 

• 31 days holiday including Bank holiday
• Room & F&B discounts across their group
• High Street Discount Scheme
• Contributory Pension Scheme
• Life Assurance, Bupa Health Care, Critical Illness Cover

This is an excellent opportunity, if you are interested please apply today with an up to date CV and covering letter.