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Duty Manager - Full Time - Britannia Wolverhampton

Employer
Britannia Hotels
Location
Wolverhampton, West Midlands
Salary
Competitive
Closing date
23 Aug 2018

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Sector
Hotel Management
Job Type
Full Time
Duty Manager – Wolverhampton

Why wait to make your next career move?

Apply now and you could be working in the Britannia Hotel, Wolverhampton. Part of the largest independent hotel chain in Europe, our hotel is a stylish Victorian building situated in the city centre conveniently based just five minutes’ walk from St Georges Metro Station.

The Britannia Wolverhampton holds 172 modern rooms as well as the On-site Wave Bar & Jenny’s Restaurant. The Britannia Wolverhampton provides function rooms from The Canterbury, which is ideal for board meetings or presentations and can seat up to 12 people, to The Victoria Suite, which is spacious enough to hold a large party of up to 250 people. Due to continued expansion we are looking to recruit a Full-time Duty Manager on to the team.

As Duty Manager you will be required to;

  • Maintain consistent standards of service, ensuring guest satisfaction and organisational values
  • Promote all hotel facilities to guests and potential customers
  • Deal with customer enquiries correctly and as efficiently as possible
  • Maintain a proactive attitude towards all staff in various departments and represent the company to project the best image and high level of standards

The successful candidate will have experience running the Duty Manager Shift in a Hotel holding 100 bedrooms or more. You will have excellent communication skills with both employees and guests and demonstrate exceptional customer service and management skills.  

Visit our website and view this classic City Centre Hotel.

This position offers a very attractive salary and the opportunity for you to work in an exciting fast-paced industry!

In return for your commitment, we will support you in this new opportunity, with

 

  • Up to 28 days holiday including bank holidays per annum
  • Discounted stays for you & your family at any of our 59 hotels & 6 parks
  • Meals on duty (Subject to eligibility)
  • Uniform (Subject to position)
  • Accelerated promotional prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.

Britannia Hotels will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions.  If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.

Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, candidates of any sexes or sexual orientation. All vacancies are posted both externally and internally on a weekly basis to ensure access to all applicants.

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