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Guest Services Assistant

Employer
Cairn Hotel Group
Location
Holiday Inn Express Wakefield, Wakefield
Salary
IHG Staff Rate + Cairn Staff Rate & Other Benefits!
Closing date
8 Sep 2018

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Sector
Hotel Receptionist
Job Type
Part Time

At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role…

You will be responsible for welcoming all guests in a friendly and professional manner.  You will also check-in and check-out guests, ensuring all bills are processed correctly.  You will also need to organise alarm calls, newspaper requests, restaurant bookings and any other guest requests efficiently. We do also require for you to participate with breakfast shifts including basic cooking.

About you…

You be well presented and have excellent customer and communication skills. You will ideally have previous experience in a hotel front office environment.  You will be able to work as part of a team as well as showing your own initiative whilst also displaying exceptional standards of customer care at all times.

A modern hotel in the centre of Wakefield, Holiday Inn Express® Wakefield hotel is a five-minute walk from Wakefield Westgate Station. A train can whisk you to Leeds in 15 minutes, York or Sheffield in under an hour.

Benefits:
IHG Staff Rate Scheme
IHG Friends & Family Rate
IHG Brand Training
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Childcare Vouchers*
Cycle 2 work scheme*
(* Applies to positions above minimum wage)

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