At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role…

You will be responsible for welcoming all guests in a friendly and professional manner.  You will also check-in and check-out guests, ensuring all bills are processed correctly.  You will also need to organise alarm calls, newspaper requests, restaurant bookings and any other guest requests efficiently.  

About you…

You be well presented and have excellent customer and communication skills. You will ideally have previous experience in a hotel front office environment.  You will be able to work as part of a team as well as showing your own initiative whilst also displaying exceptional standards of customer care at all times.

A bright, modern hotel in Aberdeen's bustling West End, Holiday Inn Express® Aberdeen City Centre hotel is right in Aberdeen's West End, half a mile from the main rail and bus stations and 20 minutes by taxi from Aberdeen Airport. The hotel is just around the corner from Union Street, Aberdeen's premier shopping destination with lively bars, restaurants and theatres.

Benefits
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Uniform
Childcare Vouchers*
Cycle 2 work scheme*
IHG Staff Rate Scheme
IHG Friends & Family Rate
IHG Brand Training
(* Applies to positions above minimum wage)