Housekeeping Supervisor - The Four Seasons Hotel Hampshire

Our Housekeeping Supervisors are responsible for directing a section of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards. 

• Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. 
• Trains and coaches the staff.
• Schedules work to be done daily, collects room and floor status sheets for assigned work areas. 
• Monitors each Room Attendant’s daily progress. Inspects completed rooms to assure that all standards have been met.  
• When standards have been missed, brings employee back to room to correct the deficiency.
• Coordinates work orders in assigned section.  Follows up to be sure work is completed. Releases checkout rooms to be sold.
• Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.
• Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant and House Porters.

Preferred Qualifications and Skills

• Ability to read, write, and speak English
• Previous experience in Housekeeping is required, supervisory experience preferred