About us

If you’re looking to join a globally acclaimed and award winning team, then look no further than the luxury 5-star St David’s Hotel. Located on the stunning Waterfront of Cardiff Bay this prominent and iconic 142 bedroomed hotel has an extensive array of opportunities. The Marine Spa which has been voted one of the top 15 in the UK and our new Restaurant & Bar, The Admiral St David, draws inspiration from the eclectic food culture and bold flavours of Australasia and Asia-Pacific, while looking closer to home for the best of seasonal Welsh produce’. There’s never been a better time to join!

Your day to day

As part of our Housekeeping team, your responsibilities include maintaining the cleanliness and good order of all rooms to create a pleasant environment for our guests and our team. In addition, you will perform cleaning and maintenance of all storage areas, public areas and employee areas to the required standard. You will handle any guest queries in a courteous and professional manner and escalate as required, as well as reporting any malfunctioning equipment, damaged furniture or maintenance problems.

What we need from you

To be successful in this role you should have excellent personal presentation and a strong work ethic. You will be proactive, able to work under your own initiative and the drive to consistently meet our high standards in terms of cleanliness and brand pillars ensuring our guests have a comfortable stay with us. Ideally you will also have experience in a similar role.

What we offer

A competitive salary 28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days) Hotel based incentive and recognition schemes Access to our IHG Merlin portal, which includes discounts on some travel, leisure time activities, health, retail and motoring Discounted accommodation with competitive colleague rates at our other hotels Long service awards which increase with length of service Excellent training and development opportunities within the hotel, the Company and our online e-learning portal Financial rewards for delivering sensational service Free meals on duty