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Head Receptionist - Full Time - Royal Albion Hotel Brighton

Employer
Britannia Hotels
Location
Brighton, East Sussex
Salary
Competitive
Closing date
19 Dec 2018

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Sector
Hotel Receptionist
Job Type
Full Time
Head Receptionist – Royal Albion Hotel Brighton

Why wait to make your next career move?

Apply now and you could be working at The Royal Albion Hotel in Brighton! Part of the largest independent hotel chain in Europe, this impressive 219-bedroom regency-styled hotel was built in 1826, symbolising character and style in a premier position directly opposite Brighton Pier.

Our Reception desk offers fantastic customer service and care 24-hours per day and due to continued expansion, we are looking to recruit a Head Receptionist on to the team.

As a Head Receptionist, you will be required to;

  • Train all personnel to the required standard and correct procedures
  • Ensure effective communication amongst Reception Staff
  • Have knowledge of all weekly business within the Hotel and inform Reception staff
  • Maintain utmost courtesy and politeness always.
  • Report any health and safety hazards in the correct manner to maintenance and to ensure follow up.
  • Maximize revenue and minimize loss within the Department
  • Be hands on, working

The successful candidate will be an experienced & ambitious Receptionist, a natural-born leader with excellent attention to detail and you will boast superb customer service. Knowledge of Opera would be advantageous.

Visit our website and look at this iconic Brighton hotel for yourself!

This position offers a very attractive salary and the opportunity for you to work in an exciting, fast-paced industry!

In return for your commitment, we will support you in this new opportunity, with

 

  • Up to 28 days holiday including bank holidays per annum
  • Discounted stays for you & your family at any of our 59 hotels & 6 parks
  • Meals on duty (Subject to eligibility)
  • Uniform (Subject to position)
  • Accelerated promotional prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.

Britannia Hotels will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions.  If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.

Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, candidates of any sexes or sexual orientation. All vacancies are posted both externally and internally on a weekly basis to ensure access to all applicants.

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