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Hostel / General Manager - Windermere

Employer
YHA
Location
Windermere
Salary
£25,564 - 27,882 per year + excellent benefits
Closing date
15 Jan 2019

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Job Details

YHA Windermere overlooks England’s largest natural lake, with panoramic views of the lake and mountains and just 2 miles from Windermere itself.  With extensive wooded grounds including trails and plenty of wildlife this hostel is an ideal base for anyone wanting to escape the crowds and perfect for activity breaks and family holidays.

A diverse hostel with 16 bedrooms comprising of 2-bedded and 4-bedded bunks to larger dorm room sleeping up to 8.  This hostel also has alternative accommodation and the capacity for seasonal camping of up to 20 people in their own tent and glamping in our Tipi’s or Bell Tents. This hostel is extremely popular with groups from lots of different walks of life such as schools, colleges, NCS and private groups.

A beautiful terrace, internal lounge and bar provide the perfect setting for food and beverage opportunities to sit back relax and enjoy the beauty of Lake Windermere.

A rare opportunity has arisen to become the Hostel / General Manager of the YHA Windermere and drive this growing business and its alternative accommodation.  

As Hostel / General Manager you will:

  • Ensure excellent customer service is maintained at all times
  • Achieve 5 star standards of cleanliness
  • Drive sales opportunities and controlling Profit & Loss
  • Manage, develop and motivate all employees
  • Establish and maintain great relationships with internal and external stakeholders
  • Continually seek area for improvement to the overall products and service within the hostel
  • Proactively review and respond to customer feedback
  • Ensure the maintenance of the building remains at the highest possible standard

In order to be a great Hostel / General Manager we are looking for people who can:

  • Demonstrate previous management experience within the hospitality industry / hotel industry
  • Show previous experience of managing, developing and motivating others
  • Analyse monthly Profit and Loss Accounts to drive and increase performance
  • Demonstrate previous experience of managing and delivering a Food and Beverage function
  • Show a good understanding of YHAs culture and values
  • Put the customer at the heart of everything you do

Our Hostel / General Managers work hard for us and here’s what we’ll offer in return:

  • Health & Well-being; BUPA health cash plan, discounted gym membership, cashback and discounts at hundreds of high street/online shops….
  • Work & Development; Flexible working opportunities, support with continual learning and development, a generous annual leave allocation…
  • Unique to YHA; The chance to work in amazing locations, 10 free Hostel stays per year (for you and up to three guests), 5 days volunteering per year, FREE YHA Membership and more!

Can you hear the mountains calling you to become the next Hostel / General Manager of this beautiful hostel, then APPLY today!

We can offer this role as Live In or Live Out.

 

 

Additional Information:

Job start date:

Job end date:

No. of Vacancies: 1

Working hours: 42.5

Accommodation is provided as part of the contract

All roles are subject to a minimum of a basic DBS check.

Company

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YHA

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