DEPARTMENT: Facilities

REPORTING TO: Hotel Property Maintenance Manager

JOB FUNCTION: This is an exciting opportunity to work within the facilities department as a technical services specialist for the Millennium & Copthorne Hotels for Chelsea FC. This this role you will be responsible for assisting the Engineering Department with maintenance duties throughout the Hotel and carried out to the standard of the Company and the Department. Ensure that the Hotel meets all Health & Safety requirements and guest satisfaction standards.

In this role you will work in shifts across 40 hours a week, 4 days on (10 hour shifts) followed by 4 days off.

MAIN RESPONSIBILITIES:

1. To follow daily task list as issued by the Property Maintenance Manager
2. To carry out routine inspections of all areas of the hotel both back of house and public areas recognising faults and rectify/reporting them in a prompt and efficient manner
3. To carry out general maintenance duties such as the following:-
4. Electrical repairs / fault finding
5. Minor Carpentry
6. Lamp changing
7. Minor plumbing work
8. Minor decorating work - touch-ups
9. To regularly check and rectify all lighting
10. Monitor and act upon Hazard Reporting
11. Liaise with the Heath & Safety Security Manager
12. Record accurately all work carried out
13. To carry out other reasonable duties as requested by other departments
14. To be responsible for all company tools and equipment
15. Provide a friendly and professional service to all guests when around the public areas or in bedrooms
16. Promote equal opportunities
17. To work safely at all times as detailed in General Duties

MEASURES OF PERFORMANCE:

1. To achieve and maintain the highest possible levels of customer service to both external (i.e. paying customers) and internal customers (i.e. fellow colleagues) at all times in accordance with Hotel policy
2. To make suggestions to your Manager where possible which you feel will improve the operation, customer service and/or the success of your department and the Hotel
3. To report for duty on time and on the days rostered
4. To carry out all your duties, responsibilities and requests from Managers to the best of your ability at all times
5. To carry out all reasonable instructions and requests from other managers within the Hotel other than your direct manager
6. To assist fellow colleagues both within and outside your normal department where possible to ensure operational and customer service requirements are achieved at all times
7. To work in a safe manner at all times, to ensure personal safety and the safety of colleagues and visitors to the hotel and to report anything which may jeopardise safety to your manager upon discovery including actions of fellow colleagues
8. To attend all training sessions and meetings as requested
9. Able to provide flexible shift cover where required

PERSONAL SPECIFICATION:
1. Manual role so good level of fitness essential.
2. A City & Guilds Electrical qualification
3. Experience of Electrical engineering in a live site environment
4. Mechanical Electrical qualifications or experience highly desirable.
5. Previous Hotel experience highly desirable.
6. Able to follow instructions and work within restricted timescale.
7. A team player who can manage own workload, when necessary, but is able to work alone.
8. Keen eye for detail.
9. Follows procedures: Adopting a systematic and organised approach; preferring to work in a precise, methodical manner; developing and utilising guidelines and procedures.
10. Customer Focused: Showing commitment to serving customers' interests.
11. Ideally in good commuter distance of Stamford Bridge.

The Employee must at all times carry out his/her responsibilities with due regard to Chelsea FC Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act. The Employee must act to protect all young people and vulnerable adults that are in their care or attending the Company's premises. The Employee must report any misconduct or suspected misconduct to the Foundation Safeguarding Lead.
Chelsea Football Club and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups) that are in our care or attending our premises. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.

The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.