Deputy Manager
- Employer
- YHA
- Location
- Greater London
- Salary
- £26,103 - 27,415 per year + Benefits
- Closing date
- 15 Apr 2019
View more
- Sector
- Hotel Deputy Manager, Hotel General Manager, Senior Management (Hotel)
- Job Type
- Full Time
Job Details
Please Note: This role is open to current employees of YHA at this time
A fantastic opportunity has arisen for a self-motivated, driven and enthusiastic individual to join our team as Deputy Manager.
As a Deputy Manager, you'll be responsible for helping the Hostel manager to effectively manage the Hostel to achieve and exceed current KPI's and customer satisfaction levels by:
- Ensuring excellent customer service is maintained at all times
- Achieving 5 star standards of cleanliness
- Drive and promote sales
- Managing, developing and motivating all employees
- Identify areas for improvement to the overall products and service within the hostel
- Proactively reviewing and responding to customer feedback
- Deputise in the absence of the manager and provide support to other hostel functions where necessary
In order to be a great Deputy Manager we are looking for people who:
- Demonstrate previous experience within the hospitality industry / hotel industry
- Have proven ability or are able to demonstrate the management of teams within a similar environment
- Show evidence of managing, developing and motivating others
- Ability to manage high-pressured environment
- Show a good understanding of YHA's culture and values
- Put the customer at the heart of everything you do
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What you'll get in return:
- An Annual Salary of £26,103 (This is £23,451 per Annum + £2,652 per annum London Living Allowance)
- The opportunity to work in an amazingly unique site.
- 10 FREE hostel stays and YHA Membership
- BUPA healthcare cash plan (Claim money back for dental, optical and medical treatments)
- Discounted Gym Membership
- Discounts and cash-back offers from high street retailers, supermarkets, holidays, car insurance and much more!
Please Note: If sufficient applications have been received then the advert may close early.
Additional Information:
Job start date: 2019/04/01 Job end date: No. of Vacancies: 1 Working hours: 42.5 Accommodation is not provided as part of the contractAll roles are subject to a minimum of a basic DBS check.
Company
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