Room Service Supervisor - London

Room Service Supervisor - St. Pancras, London

Room Service Supervisor - New Opening (Open Days)

We embrace, we create, we innovate; The Standard never stands still. Be part of our unconventional, bold, irreverent, evolved and personal takeover of London. The Standard London, our first international property will create a unique symbiosis of City and brand where our people are hosts to a world that uniquely London, yet anything but standard….

At the heart of our hotels are of course of people who through their vibrancy and energy bring our properties to life. We are now seeking a team of diverse and dynamic individuals that will capture the very essence of the Standard London to join our team as Room Service Supervisor

Your role

Our restaurants and Bars in New York, LA and Miami are legendary. With several bars, restaurants and roof terraces located in the hotel we want to want to give our guest the option to enjoy all of the fine food and great cuisines from the comfort and privacy of their own room. As a Room Service Supervisor, you and your team will make this happen.

You are passionate about service, with exceptional working knowledge of restaurant operations. You are aware of what is going on at the different outlets; together with your team you are a function as an extension between the experience of visiting one of our restaurants and in room dining. Discretion is of paramount importance for you and the team and this is one of aspects you will encourage amongst your team.

Working under the pressure that could occur is not a problem for you as you are more than capable to guide and support your team to make sure all request and orders get handled within a timely manner and most of all each one meets the standards of our guest experience.

Do you have what it takes to be a Room Service Supervisor at The Standard

While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic and engaging. You’ll intrinsically understand the unique microcosm and the context of our venues and city you represent.

While prior experience as a Room Service Supervisor is always useful all are welcome at the Standard; you will have however an uncompromised and natural flair for service and be able to build genuine relationships with guests that enable us to not only preempt needs but foresee desires. In addition to this you will also need….

• Prior experience as a Room Service Supervisor with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or perhaps even a well know quality chain
• In addition to those with experience we are actively seeking candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music and entertainment industries.
• Be a confident in restaurant operations and the order of service
• Highly social, motivated and pro-active; acting with professionalism and positivity in all interactions
• Opening experience preferred
• Prior experience using squirrel epos is advantageous however full training will be given
• You will need to have a flexible approach to working hours with the ability to work shifts, including weekends and nights as a number of our bars and restaurants will operate late night licences.

We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be our Room Service Supervisor, we’d love to meet with you.

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.