Assistant Front Office Manager - London
- Employer
- The Standard London
- Location
- London, Greater London
- Salary
- Highly Competitive + Benefits
- Closing date
- 2 May 2019
View more
- Sector
- Reservations Manager
- Job Type
- Full Time
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Assistant Front Office Manager - St. Pancras, London
Assistant Front Office Manager - New OpeningWe embrace, we create, we innovate; The Standard never stands still. Be part of our unconventional, bold, irreverent, evolved and personal takeover of London. The Standard London, our first international property will create a unique symbiosis of City and brand where our people are hosts to a world that is uniquely London, yet anything but standard….
At the heart of our hotels are of course of people who through their vibrancy and energy bring our properties to life. Join us as we seek to cast a team of diverse and dynamic individuals that will capture the very essence of the Standard London to join our team as Assistant Front Office Manager.
Your roleAs an Assistant Front Office Manager, you will manage and oversee an exceptional service team that not only delights our guests but also excite and surprise them to create the ultimate guest experience in London, that is anything but Standard! Under the general guidance and direction of the Front Office Manager you will lead, assist and inspire your dedicated team of Front Office professionals to deliver exceptional reception service from the moment our guest step through our doors and way past check out. Do you have what it takes to be an Assistant Front Office Manager at The StandardWhile we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic and engaging. You’ll intrinsically understand the unique microcosm and the context of our venues and city you represent.While prior experience as an Assistant Front Office Manager is always useful all are welcome at the Standard; you will have however an uncompromised and natural flair for service and be able to build genuine relationships with guests that enable us to not only preempt needs but foresee desires. In addition to this you will also need….- A proven track record as an Assistant Front Office Manager or Front Office Supervisor with the ability to inspire and motivate a team, ideally gained in a similar ‘Lifestyle’ or boutique hotel sector
- Highly motivated and pro-active; acting with professionalism and positivity in all interactions
- Experience across a range of management disciplines
- Ability to develop and deliver effective training to maintain consistent service standards
- Opening experience preferred
- Expert abilities in Opera, Delphi, Knowcross, Squirrel and Microsoft Office.
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