Hostel / General Manager - Helvellyn
- Employer
- YHA
- Location
- Penrith
- Salary
- £26,076 - 28,359 per year + excellent benefits
- Closing date
- 14 Jun 2019
View more
- Sector
- Hotel General Manager
- Job Type
- Full Time
Job Details
YHA is a charity. We work with 500,000 children and young people a year through stays in our 150 hostels, adventure in our activity centres, and through our leading work in volunteering, traineeships, apprenticeships and youth employment. We have a thriving schools programme, and work with partners to support access for those children and families who have challenging lives. And with almost one million guests a year and over 150,000 members, we are the leading affordable accommodation provider, with world class feedback from those who visit us.
We are currently looking for a Hostel Manager for our YHA at Helvellyn, this newly renovated hostel has had improvements in the social spaces and public amenities. Situated in a unique spot, 963ft up one of the UK’s largest mountains, YHA Helvellyn is quite the base for those looking to enjoy an all action holiday, or equally to relax in the peace and quiet that such an area can offer.
This amazing hostel attracts a whole range of guests from mountain bikers, to walkers of all abilities and even winter sports. With plenty of passing trade to encourage food and beverage sales.
As Hostel / General Manager you will:
- Ensure excellent customer service is maintained at all times
- Achieve 5-star standards of cleanliness
- Drive sales opportunities and controlling Profit & Loss
- Manage, develop and motivate all employees
- Establish and maintain great relationships with internal and external stakeholders
- Continually seek area for improvement to the overall products and service within the hostel
- Proactively review and respond to customer feedback
- Ensure the maintenance of the building remains at the highest possible standard
In order to be a great Hostel / General Manager we are looking for people who can:
- Demonstrate previous management experience within the hospitality industry / hotel industry
- Show previous experience of managing, developing and motivating others
- Analyse monthly Profit and Loss Accounts to drive and increase performance
- Demonstrate previous experience of managing and delivering a Food and Beverage function
- Show a good understanding of YHAs culture and values
- Put the customer at the heart of everything you do
Our Hostel / General Managers work hard for us and here’s what we’ll offer in return:
- Health & Well-being; BUPA health cash plan, discounted gym membership, cashback and discounts at hundreds of high street/online shops….
- Work & Development; Flexible working opportunities, support with continual learning and development, a generous annual leave allocation…
- Unique to YHA; The chance to work in amazing locations, 10 free Hostel stays per year (for you and up to three guests), 5 days volunteering per year, FREE YHA Membership and more!
PLEASE NOTE – this is a live out opportunity, we do not have hostel manager accommodation currently available at this property.
If this remote property looks like heaven, then APPLY today…..
Additional Information:
Job start date: Job end date: No. of Vacancies: 1 Working hours: 42.5 Accommodation is not provided as part of the contractAll roles are subject to a minimum of a basic DBS check.
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