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Reservations Sales Agent - Melton Mowbray

Employer
Ragdale Hall
Location
Melton Mowbray, Leicestershire
Salary
Dependent on experience plus commission
Closing date
24 Jul 2019

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Sector
Hotel Receptionist
Job Type
Full Time

Job Details

Reservations Sales Agent - Ragdale Hall Spa, Melton Mowbray

Salary: Dependent on experience plus commission.

Generous benefits package including £900 per year in tips (full time equivalent), free meals on duty, free transport from Melton Mowbray and Asfordby, uniforms, use of gymnasium and exercise classes, discounts on all Ragdale products, friends and family discount and much more. 

Hours of work:

39 hours per week between the hours of 8.30am – 8.30pm. Hours will be worked on a rota basis to include one full and one, half weekend per every four weeks.

About the position:

Our Reservations team provide the best service to our guests whilst driving and maximising sales.

We are looking for someone with a passion for delivering outstanding customer service and achieving business objectives.

You will be responsible for providing a first-class service dealing with enquiries, bookings and cancellations. Alongside this, you will be analysing sales trends including prior year comparisons, create strategies to stimulate bookings, liaise with our marketing department to gain maximum exposure of sales opportunities through our website and social media pages and have an awareness of market movements.

Qualifications & Skills required

The ideal candidate will have excellent customer care, previous sales and analytic experience and a passion for maximising opportunities.

Company

Ragdale Hall is one of the most luxurious and relaxing health spas in the country  located just outside of Melton Mowbray in the rolling Leicestershire countryside,  combining state of the art facilities with the charm of traditional Victorian architecture. 

We have 93 gorgeous bedrooms and our facilities include a 25 meter indoor pool with whirlpool, cascade and massage jets, our unique exercise pool and the amazing Thermal Spa with candle pool, waterfall pool and a series of heat and water experiences.

Our treatments Salon of over 120 therapists is revered throughout the Spa Industry for its innovative and progressive approach to the development, delivery and standards of treatments.  Our treatment portfolio consists of over 100 traditional and holistic therapies supported by the most prestigious product houses such as Clarins, Decleor, Elemis, SpaFind and OPI.

Our people play a significant role in the success of Ragdale.  We offer exceptional levels of customer service to many thousands of guests.  There is an eclectic mix of over 25 departments, employing over 500 people and we are always keen to hear from talented and enthusiastic people who enjoy working in a busy, friendly place.

Company info
Mini-site
Ragdale Hall

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