Stoke Park Country Club & Resort

Front of House - Stoke Poges

Competitive plus staff accommodation.
22 Jul 2019
19 Aug 2019
Job Type
Full Time, Live in

Front of House Receptionist - Stoke Poges, Buckinghamshire - Live in available

Role Description for Front of House Receptionist:

An amazing opportunity has arisen for an enthusiastic and motivated Receptionist to join the Front of House team at Stoke Park. The ideal candidate will be a:

  • Team player who possesses a positive thinking and confident nature, and strives to provide excellent service at all times in this Receptionist role.
  • Responsible for providing a personal and friendly welcome to all our members and guests, and ensuring their stay is memorable and exceeding expectations throughout.
  • Interact with all guests, to ensure the smooth check-in, rooming and departure of all hotel guests as well as being responsible for checking reservation details and the promotion of our hotel facilities and services.

This Receptionist role will be 40 hours a week, day shift on a rotating basis to include weekends and bank holidays as per the rota.

Front of House Receptionist Required Experience:

  • Excellent attention to detail and organisational skills
  • Strong interpersonal skills, articulate and confident communicator
  • Passion for providing exceptional customer service
  • Be able to work under pressure
  • Fluent level of written and spoken English
  • Impeccable grooming
  • Previous experience within a 4/5 star environment is preferable
  • Basic IT skills with experience of MS Office applications and a working knowledge of Opera or other PMS system is preferable

What we will offer to the successful candidate:

  • Competitive salary
  • Career progression through training and development
  • 20 days paid holiday
  • Free meal whilst on duty
  • Discounted rates on facilities
  • Free use of the Stoke Park gym
  • Uniform

Our Company:

As Europe’s leading Five Red Star Hotel, Spa and Country Club, Stoke Park provides a unique combination of the traditions of an exclusive members’ club and the best of today’s sporting, leisure, entertaining and hotel facilities, in one of the most convenient locations in Britain: only 35 minutes from London and 7 miles from London Heathrow.

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