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Assistant Front Office Manager

Employer
Interstate Hotels & Resorts
Location
Holiday Inn Gloucester-Cheltenham, Gloucester
Salary
Competitive Salary
Closing date
1 Sep 2019

View more

Sector
Hotel Receptionist
Job Type
Full Time

Have you got what it takes?  Do you lead from the front? Can you drive passion, flair & creativity!!

We now have a great opportunity to recruit an experienced Assistant Front Office Manager, who has worked in a similar type property and will thrive on assisting in the running of this successful hotel.

What are we looking for?

As Assistant Front Office Manager you will support the Front Office Manager with the reception, nights and porterage team across this hotel.

Your role will be to deliver exceptional customer service and maintain the brand requirements in regards to Front Office. You will liaise closely with the Front Office Manager, housekeeping and maintenance teams to ensure that bedroom comfort and cleanliness is maintained.

You will be responsible for ensuring accurate billing and front desk accounting to ensure that all guests’ bills are accurately prepared prior to check out.

You will assist with recruitment and training of the front of house team and driving their engagement within the hotel.  We are looking for someone who can make this role their own and add their own individuality and personality to the role, whilst maintaining the brand standards required and delivering exceptional hospitality.

Previous experience of working in a 3 star branded hotel would be an advantage, along with experience of working with Opera v5 .

How do we Reward you?

Great rewards are aligned to joining our portfolio, not only do Interstate offer great discounts for Staff, Friends & Family within all their UK hotels, but you also get to experience your own brand benefits, World Wide!!! Plus we have a very successful Training Academy that awaits you, to support your development and career across all brands.

So....

So if you have a great personality, are results driven, and can be a valued team member, especially during pressured times, then we want to hear from you!

  “In line with our PCI Policy, the successful candidate will have to undergo a basic disclosure check”

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