Receptionist – London
- Employer
- FaceGym
- Location
- London
- Salary
- £21,000 - £22,000 plus commission
- Closing date
- 4 Dec 2019
View more
- Sector
- Hotel Receptionist
- Job Type
- Full Time
Job Details
Receptionist – FaceGym – London
Full time - competitive salary with commission and bonuses
The Brand:
The UK's only gym studio for the face. FaceGym is the only non-invasive workout for the face. From warm up to cardio, sculpting to cool down, we combine our signature muscle manipulation techniques with hi-tech tools to lift, sculpt, tone and tighten.
Who We’re Looking For:
Passionate and out-going, to co-ordinate the scheduling of facial workout bookings and be the first point of contact for the Customer.
The Role:
- Responsible for selling the brands’ unique offerings, workouts, homecare products- within the studio and when promoting the brand front of house
- Confidently communicate all contraindications to clients at point of booking
- Responsible for communicating the company cancellation and lateness policy to clients to keep a smooth running of business
- Having the confidence to overcome selling challenges & ability to create retail theatre to attract and entice customers, incorporating the client journey, brand story whilst engaging with customers.
- Responsible for meeting individual targets and KPI’s (key performance indicators)
- Maintain an exceptional customer experience at every touch point of the clients experience in the studio
- To have a strong focus on maximising retail potential and client retention
- To confidently manage and overcome customer complaints and challenges in the studio and over the phone
- Building and constantly updating knowledge on skincare, products and workouts
Skills & Qualities:
- Experience within beauty, retail and spa
- Enjoys exploring opportunities and using own initiative
- Exceptional customer service skills
- A team player with inspirational social skills
- Articulate and confident communicator
- Experience working with an online booking system
Our Benefits:
- Industry leading salary with great commission
- Great discounts on FaceGym workouts and products
- Exceptional education and training
- Career progression
Only those eligible to work in the UK or have a valid UK work permit/ visa will be considered for the above position.
Thank you for showing an interest in FaceGym – we know there is a lot of choice out there. We aim to respond to everyone who has shown interest in the role, however due to a high number of applications, if you do not hear from us within 10 working days, unfortunately your application has been unsuccessful.
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