Front of House Apprentice - Luton
 

Luton Hoo Hotel Golf & Spa have an exciting opportunity to complete a Front of House Apprenticeship in a luxury hospitality environment.

The Front of House Apprentice Role:
As Front of House apprentice you will play an important part in the Concierge and Reception function. You will ensure that guests receive the warmest welcome, and that they feel safe and looked after from arrival to departure while experiencing traditional hospitality in the five star environment of a country house. This is a very customer focused position and will require you to think on your feet. This role is a fantastic opportunity for you to gain hands-on front of house experience whilst working towards your qualification.

Working Hours & Apprenticeship Details:
You will be completing an intermediate level apprenticeship and gain a Customer Service Level 2 qualification. The apprenticeship will be delivered on-the-job and will also require self-study. The expected duration of the apprenticeship is 18 months. The working week (Monday-Sunday) will consist of 36 hours over 5 working days with 2 days off per week. Shift patterns and rest days will vary from week to week. A competitive apprenticeship salary will be paid to the successful candidate.

Attributes & Requirements:

• A desire to build a career in Hospitality
• An enthusiastic, motivated individual with a positive can-do attitude
• A team player with the willingness to learn new skills
• Good communication skills
• A professional individual with an immaculate personal appearance

Due to the rural location of the hotel, you will need your own transport.

Future Prospects
Progression within the Front of House team - Concierge & Reception.

About the Hotel
Luton Hoo Hotel Golf & Spa one of the country's finest 5 star hotels, is set in the heart of 1065 acres of historic gardens and parkland designed by Capability Brown. With our 2 rosette Wernher Restaurant and award winning Adam's Brasserie we are committed to delivering hospitality to the highest standard. Our five star facilities include a luxurious spa, championship golf course, state of the art conference facilities and shooting school.
 

Benefits:
As a people focused Investor In People Company we offer a great range of benefits to the successful candidate.

• A share of the service charge 
• Free meals on duty
• Uniform provided and dry cleaned
• Company pension scheme
• Excellent staff rates including overnight stays, spa treatments and dining
• Discounted stays at hotels across the world with Small Luxury Hotels of the World
• Employee Assistance programme
• Free Car Parking
• Employee referral scheme
• Onsite accommodation available
• Internal training opportunities
• Reward and recognition scheme
• Enhanced holiday programme for long service