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Weekend Telephonist - Forest Row

Employer
Elite Hotels
Location
Forest Row
Salary
£8.93 per hour plus a share of the service charge
Closing date
1 Aug 2021

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Sector
Hotel Receptionist
Job Type
Full Time

Weekend Telephonist - Forest Row

As a first point of contact for many of our guests, you will set the tone for their experience at Ashdown Park, so a good telephone manner and communication skills are vitally important. Working as part of our friendly reception team, you will be professional and courteous, ensuring all calls are dealt with promptly, offering a seamless service.

You will also be responsible for operating the pager system for locating members of staff and management. There will be some administration duties and the telephonists must be prepared to cover the front Reception desk if required.

Telephonist  Key Attributes

  • Previous experience within the hotel industry is desired, however, training will be given.
  • Good telephone manner and a friendly and polite personality
  • Good communicator with a clear voice and a fluent understanding of spoken and written English.
  • Knowledge of Excel would be advantageous.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

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