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Head Housekeeper

Employer
The QHotels Collection
Location
Nottingham Belfry, Nottingham
Salary
£25k
Closing date
27 Sep 2021

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Sector
Head Housekeeper
Job Type
Full Time

Are you passionate about providing outstanding customer service?

Have you a keen eye for detail with cleanliness?

As Head Housekeeper, you will supervise, train and work alongside your team to ensure all hotel rooms are sparklingly clean and in tip-top condition! You’ll be overall responsible for the cleanliness of the bedrooms, carrying out regular checks and ensure each room is turned around to a high standard and readily available for the next guest arrival.  We want to ensure our hotel guests have the best experience whilst staying in our hotel so the service each guest receives during their stay and when they leave is extremely important.

What will I do?

  • Oversee a team of supervisors, linen room and cleaning supplies staff
  • Inductions for new staff members as well as ensuring training is carried out for new staff and existing team members
  • Scheduling staff rotas
  • Dealing with suppliers of linen
  • Controlling supply costs, as well as laundry, maintenance and wages
  • Overseeing stocktakes, budgets and other paperwork, such as maintenance reports and safety audits
  • Ensuring lost property is kept safely and returned to its owner
  • Be polite and courteous to all guests and visitors to the hotel at all times
  • Encourages the conservation of energy and recycling at every opportunity
  • Ensure hygiene and high standards are maintained at all times
  • Ensures overall standards of cleanliness and hygiene are maintained at all times

Is this role for me?

  • In this role, it’s skills that count so most Head Housekeepers have worked their way up through the ranks
  • Evidence of having taken advantage of in-house training along the way
  • Any qualifications relevant to the role would be a distinct advantage
  • Proven experience of leading a team
  • Strong relationship building skills
  • Time management
  • High attention to detail
  • Have high standards and ensuring health & safety is adhered to
  • Committed to delivering a high level of cleanliness
  • Lead by example and work as a team

What we can offer you:

  • Family and Friends discounts in hotels across the Almarose group
  • Free onsite parking
  • Various Employee celebratory days throughout the year
  • Support with training & professional qualifications, including course fees!
  • Carve out your own career path with Almarose as there will be progression & career development opportunities across our hotel portfolio
  • Internal talent exchange network
  • Access to an Employee Assistance Programme, 24/7, 365 days a year

Who are Almarose Hotels & Resorts?

Almarose Hotels are an independent Hotel Management company who own and operate an award-winning portfolio of 21 4*properties throughout the UK. It's an exciting time to join our portfolio; our strategy is to develop and invest in our properties and employees, with opportunities that span across beautiful countryside and bustling city centre locations – each offering a truly unique experience for our guests, and exemplary professional development and careers for you.

The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces.  Almarose Hotels & Resorts Ltd proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

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