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Room Attendant

Employer
The QHotels Collection
Location
Crewe Hall, Crewe
Salary
£10/hour
Closing date
30 Sep 2021

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Are you passionate about providing outstanding customer service?

Have you a keen eye for detail with cleanliness?

Room Attendants are key positions within our hotel as you will will be responsible for the cleanliness of the bedrooms as well as ensuring they are prepared and available ready for the next guest arrival.  We want to ensure our hotel guests have the best expereince whilst staying in our hotel so the service each guest receives during thier stay and when they leave is extremely important.

What will I do?

  • Clean and prepare guest rooms
  • Maintain hygiene standards at all times whilst cleaning the rooms and bathrooms, especially when cleaning food and beverage items such as tea and coffee facilities
  • Liaise with Head Housekeeper on areas assigned to be cleaned
  • Report maintenance issues promptly
  • Maintain stock levels on service trolley and inform Head Housekeeper promptly if running low
  • Be polite and courteous to all guests and visitors to the hotel at all times
  • Deal with any guest complaints and either resolve or pass on to a relevant supervisor at the earliest opportunity
  • Encourages the conservation of energy and recycling at every opportunity

Is this role for me?

  • No qualifications required!
  • All you need to know is how to work hard
  • Possess a good eye for detail
  • Have high standards
  • Committed to delivering a high level of cleanliness
  • Work as a team

What we can offer you:

  • Family and Friends discounts in hotels across the Almarose group
  • Free onsite parking
  • Various Employee celebratory days throughout the year
  • Support with training & professional qualifications, including course fees!
  • Carve out your own career path with Almarose as there will be progression & career development opportunities across our hotel portfolio
  • Internal talent exchange network
  • Access to an Employee Assistance Programme, 24/7, 365 days a year

Who are Almarose Hotels & Resorts?

Almarose Hotels are an independent Hotel Management company who own and operate an award-winning portfolio of 21 4*properties throughout the UK. It's an exciting time to join our portfolio; our strategy is to develop and invest in our properties and employees, with opportunities that span across beautiful countryside and bustling city centre locations – each offering a truly unique experience for our guests, and exemplary professional development and careers for you.

The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces.  Almarose Hotels & Resorts Ltd proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

 

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