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Deputy Head Housekeeping - Live In Available - Grantley Hall

Employer
Grantley Hall
Location
Ripon, North Yorkshire
Salary
£26,000
Closing date
21 Oct 2021

Job Details

Deputy Head Housekeeping - Live In Available - Grantley Hall

Tips typically over £200 per month (£2,400 per year)

We are currently looking for a Deputy Head Housekeeper to ensure that the Housekeeping Department runs smoothly on day to day basis to the highest possible standards with the greatest amount of care paid to guests. To also ensure all hotel standards are always adhered to and to carry out projects where necessary.

About You

  • Adhere to the procedures and methods laid down in the Standards of Performance Manual.
  • Assist with the Responsibility for compiling an ongoing training programme for the Department.
  • Assist with Induction and training with all new staff and keep appropriate records.
  • Assisting in responsibility for conducting ongoing training for existing staff to ensure Standards are maintained and keep appropriate records.
  • Assist in the organisation of rota’s for cleaning duties in public areas, bedrooms, linen porters and evening staff.
  • Assist in the supervision of cleaning, servicing and final checking of rooms.
  • Assist in the organisation, distribution and collection of clean and dirty linen and uniforms.
  • Assist, and in the absence of the Head Housekeeper conduct the monthly stocktake and complete appropriate paperwork.
  • Complete daily timesheets for the Department.  In the absence of the Head Housekeeper ensure the correct details are given to Finance for the payroll
  • Assist in the ordering of cleaning materials and guest supplies.
  • Assist with the Lost Property system
  • Liaise with the Laundry on an ongoing basis. 
  • Assist with the ordering of stationery.
  • Asist in the Responsibility for checking machinery and equipment for faults and report any defects to the maintenance department in the accepted manner.
  • Responsibility to ensure that procedures are in place and are followed to report any hazards, faults and problems in the bedrooms and public areas to the maintenance department.
  • Assist in the maintaining of equipment, store cupboards and Housekeeping office in a clean and tidy condition.
  • Be aware of security always and ensure all cupboards and storage areas are kept locked after completion of bedrooms.
  • Attend training sessions as required.
  • Ensure correct procedures are in place for reporting accidents.
  • Be aware of individual responsibilities under the Health and Safety at Work Act and ensure safe working methods are always observed.
  • Report any Hazards to relevant HoD’s or Maintenance using correct Hazard forms.
  • Conduct and assist with Health and Safety training on an ongoing basis with the Department according to the Legal Compliance’s.
  • Ensure that all COSHH sheets are up to date and the department have read them, fully understand and are fully aware.
  • Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures.
  • Ensure that requests by HOD and other Senior Management members are completed.
  • Notify Head of Department or General Manager in the event of absence from work for whatever reason.
  • Wear and maintain the uniform provided.
  • To know and live Grantley Hall’s values every day without compromise.
  • Any other duties that may be requested

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Benefits

  • Live in Accommodation available
  • Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
  • We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
  • Pension - Eligible team members will benefit from a Royal London pension scheme.
  • 24/7 team assistant line.
  • Complimentary nutritious meal when on duty.
  • Refer a Friend Award.
  • All team members will be issued with a bespoke Grantley Hall uniform

Grantley Academy

The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.

 

Company

Nestled in the picturesque Yorkshire Dales between Ripon and Harrogate, and only a stone’s throw away from the World Heritage Site of Fountains Abbey, you will find the enchanting retreat that is Grantley Hall. The Grade II* listed mansion house is currently benefitting from a multi-million pound makeover creating a stunning, five star, luxury country house hotel and spa, combined with an extensive range of exquisite restaurants and bars and introducing an ELITE performance centre which will offer an unrivalled range of facilities and equipment across the United Kingdom.

The restoration of Grantley Hall will restore the main house back to its original 17th Century glory alongside two new buildings which will offer modern and stylish accommodation and public areas. The hotel will offer 47 opulent rooms and suites, four exquisite restaurants – ranging from signature fine dining to elaborate Pan-Asian cuisine and three sophisticated bars, including a late-night champagne and cocktail bar with live entertainment. A private events suite is also being created which will offer a fabulous venue for weddings and corporate events.

The private grounds will offer a magical setting for all guests; from the landscaped formal gardens with its’ bespoke sculptures and water features to the English Heritage listed Japanese Garden, there are quiet spaces and far reaching views for all to enjoy.

The quality of the hotel will be matched only by the service levels which will inspire and delight at every touch. We look forward to welcoming our guests and friends to enjoy the Grantley Hall Experience.

Company info
Mini-site
Grantley Hall

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