Reception & Guest Experience Manager - The Body Lab London
- Employer
- The Body Lab London
- Location
- High Street Kensington
- Salary
- £28,000 - £32,000 depending on experience
- Closing date
- 14 Jun 2022
View more
- Sector
- Hotel Receptionist
- Job Type
- Full Time
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Reception & Guest Experience Manager - The Body Lab London
Where science meets the luxury of five star wellness. A new, unrivalled premium wellness club offering science-backed treatments, advanced wellness programs and therapies.
We are recruiting for a talented Reception and Guest experience Manager. You will have a key role in owning and leading the guest journey in the club along with management. You and your team play a key role in providing 5* service to help assist and retain members whilst giving a world class guest experience taking and acting on feedback.
Other duties include:
- You will have a minimum of 2 years management experience in a similar role ideally within in a luxury hospitality or Wellness club.
- Passionate about delivering excellent guest experiences with a smile
- Excellent people manager with the ability to mentor, motivate, coach and develop team members to achieve their potential
- Exceptional service standards with attention to detail
- Impeccable appearance and interpersonal skills with a good command of English is essential both verbal and written.
Benefits:
- A working environment that inspires colleagues that share your purpose
- Truly competitive salaries - £28,000 - £32,000 depending on experience
- Meaningful development plans
- Generous refer a friend scheme
- A host of individual benefits
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