The Body Lab London

Reception & Guest Experience Manager - The Body Lab London

Location
High Street Kensington
Salary
£28,000 - £32,000 depending on experience
Posted
25 May 2022
Closes
14 Jun 2022
Job Type
Full Time

Reception & Guest Experience Manager - The Body Lab London

Where science meets the luxury of five star wellness. A new, unrivalled premium wellness club offering science-backed treatments, advanced wellness programs and therapies.

We are recruiting for a talented Reception and Guest experience Manager. You will have a key role in owning and leading the guest journey in the club along with management. You and your team play a key role in providing 5* service to help assist and retain members whilst giving a world class guest experience taking and acting on feedback.

Other duties include:

  • You will have a minimum of 2 years management experience in a similar role ideally within in a luxury hospitality or Wellness club.
  • Passionate about delivering excellent guest experiences with a smile
  • Excellent people manager with the ability to mentor, motivate, coach and develop team members to achieve their potential
  • Exceptional service standards with attention to detail 
  • Impeccable appearance and interpersonal skills with a good command of English is essential both verbal and written.

Benefits:

  • A working environment that inspires colleagues that share your purpose 
  • Truly competitive salaries - £28,000 - £32,000 depending on experience
  • Meaningful development plans
  • Generous refer a friend scheme 
  • A host of individual benefits

Similar jobs

Similar jobs