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Receptionist - London

Employer
Grosvenor Casinos
Location
London, Greater London
Salary
Competitive
Closing date
27 Jul 2022

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Sector
Hotel Receptionist
Job Type
Full Time

Job Details

Receptionist - London

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that's fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.


Job Description

As a Receptionist you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You will; 

  • Welcome customers warmly into the business
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Work with your colleagues to provide efficient and dynamic service
  • Deliver an excellent customer experience 
  • Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and safer gambling
  • Immaculate operational standards in all areas of food beverage and reception

Additional Information

The Flagship Casino, The Grosvenor Victoria Casino, has the perfect blend of sophistication and excitement. Affectionately known as 'The Vic', we offer world class table gaming, we offer Blackjack, American Roulette, Slots,  Electronic Roulette and of course poker.

Above The Vic, you'll find The Poker Room, one of the World's oldest and most prestigious Poker Rooms. A fantastic venue with 35 poker tables on offer, classic casino gaming, and the home of one of the largest poker tournaments in Europe; the GUKPT.

Company

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