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Food & Beverage Assistant - Tea Room

Employer
The Midland
Location
The Midland Manchester, A Leonardo Royal Hotel
Salary
Competitive salary and fantastic benefits
Closing date
29 Aug 2022

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Sector
Hotel Management
Job Type
Full Time

Job Details

We have a great opportunity for a Food & Beverage Assistant to join The Tea Room at The Midland Hotel.

The Midland – a sanctuary from the urban environment, a space to relax, recharge and calm the senses – an oasis in the heart of the city.

As Manchester’s only setting specifically designed for, and dedicated to, afternoon tea, The Tea Room at The Midland is truly one of a kind. 

Key Responsibilities of the role:

  • Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
  • Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
  • Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
  • Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships whilst promoting the company culture and values.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the role:

  • Experience in food & beverage service beneficial but not essential
  • Hands-on approach with a can-do work style
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions taking ownership for duties and tasks assigned
  • Personal integrity, with the ability to work in an environment that demands excellence
  • Experience of working with IT systems on various platforms
  • Strong communication skills 

Why come and work for us:

  • Earn thousands by referring a friend to work with us
  • Stay at one of our Jurys Inn or Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
  • Company Pension Scheme, Life assurance & Wellbeing support
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
  • The opportunity to work for a well-respected brand where people development is at the heart of our culture
  • An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
  • Leo Points – earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
  • Employee of the month earning you a little bonus and fame for that entire month.
  • Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
  • Uniform & Meals on duty
  • Monthly / Quarterly engagement activities - we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support

 

Company

We’ve been a welcome sight at journey’s end and seen  history made within our walls. Our heritage would make  most hotels blush, but our ambience is coolly contemporary.  We’ve pioneered fine dining, sparked famous romances  and hosted royalty, yet we’re still awaiting our most  important guest. You.

The Midland Hotel has been an iconic presence in Manchester  since 1903. Our impressive Grade II listed building houses 312  elegant rooms, including seven deluxe suites. The sophisticated Rena spa offers a wealth of recreation and relaxation choices. Our two restaurants have both won multiple gastronomic awards and we also boast a dedicated tea room. First-class facilities, including  14 meeting and function rooms, provide flexibility for conferences  and events. If that sounds too much like hard work, head for The Midland Lounge which knows a stylish serve for every occasion.
 

Company info
Mini-site
The Midland

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