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Night Receptionist - Stamford Bridge, London

Employer
Chelsea FC
Location
Stamford Bridge, London
Salary
Competitive
Closing date
25 Aug 2022

Night Receptionist - Stamford Bridge, London

Location: Stamford Bridge, Chelsea
Hours: Permanent, 40 hours per week. Any 5 days out of 7

About Us:

As a member of the Chelsea team, you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.

Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.
If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea!

About the team:

Welcome to our hotels at Chelsea! Our guests come from around the world. Whether they’re from overseas or the UK, on a date or maybe visiting on business, would you be able to tell and know how to make their day? Make a stay as individual as you are. With our training and your style and smile, let’s welcome the world to Chelsea.

What We’re Looking For:

  • Being able to provide a professional and timely service with all customers.
  • Using our computer systems to efficiently check a guest in and out and all related stay transactions.
  • Delivering service and operation standards as per hotels’ Standard Operating Procedures.
  • Ensuring health, safety and safeguarding protocols are adhered to.
  • Sharing property and company information to ensure commercial and operational success.
  • Being familiar, appreciative and willing to assist daytime operations when required.
  • Enrolling guests confidently into the brand’s loyalty programme.
  • Comply with standards of grooming whilst maintaining excellent standards of personal hygiene.

Must Haves/qualified by demonstrable experience to the level required:

  • Customer service experience.
  • Working as a receptionist or night receptionist in a star class hotel (preferred).
  • Opera Experience (preferred).

Our commitment to Equality, Diversity and Inclusion: 

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

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