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Private Luxury Travel Manager

Employer
Ten Lifestyle Group
Location
London (Greater)
Salary
££ Base Salary + plus performance based bonus and company benefits
Closing date
18 May 2024

View more

Sector
Hotel Management
Job Type
Full Time

🌟 Join the Journey to Exceptional Luxury Travel Experiences with Ten! 🌟

At Ten, we're on a mission to redefine luxury travel experiences and become the most trusted service business globally. As the premier market leader in lifestyle management and concierge services, we're already making waves with our innovative platform and dedicated team of over one thousand professionals. But we're just getting started, and we want you to be a part of our ambitious journey to continue transforming lives and inspiring millions of members worldwide.

Position: Luxury Private Travel Manager

As a Luxury Private Travel Manager at Ten, you'll be at the forefront of crafting unforgettable and life-transforming journeys for our esteemed members. Your role is pivotal in curating bespoke itineraries, fostering strong relationships, and delivering top-notch customer service that exceeds expectations.

Key Responsibilities:

🌍 Service Delivery: Craft personalized luxury travel itineraries tailored to the unique preferences of high-net-worth individuals, ensuring every detail is meticulously arranged for an unparalleled experience.

🤝 Client Relationships: Develop and nurture strong connections with key members, family offices, and corporate clients, prioritizing their satisfaction and anticipating their needs at every turn.

🎉 Event Hosting: Collaborate in the development and hosting of member events to showcase Ten's luxury travel offerings and foster a sense of community among our members.

🔍 Unique Experiences: Proactively curate exclusive experiences, collaborating with internal teams to create captivating marketing collateral that showcases our exceptional travel services.

💼 Collaboration: Work closely with internal teams such as concierge services, destination specialists, and operations to ensure seamless execution of travel plans and exceptional service delivery.

🔒 Confidentiality: Handle sensitive client information with the utmost discretion, maintaining strict confidentiality at all times.

📝 Documentation: Produce accurate and informative documentation to support travel arrangements, ensuring timeliness and attention to detail.

📱 Continuous Learning: Stay updated on the latest trends and developments in luxury travel, continuously enhancing your knowledge and expertise to offer innovative and cutting-edge experiences to our members.

Who We're Looking For:

We're seeking an experienced, dynamic, and reliable individual passionate about luxury travel and dedicated to fostering a culture of excellence and integrity within our team.

  • Solid background in high end luxury travel industry, including experience in curating bespoke travel experiences, managing high-profile clients, and collaborating with luxury accommodations and service providers.
  • Well-travelled and able to use your own travel experiences to inspire our members along side in-depth knowledge of luxury travel destinations worldwide.
  • Experienced in working with high-net-worth clients and family offices 
  • The ability to effectively sell premium services, negotiate with suppliers, and upsell additional amenities is vital for driving revenue and maximizing client satisfaction.
  • The ability to build and maintain strong relationships with high-net-worth individuals
  • Sound knowledge of high end product, including private jets, yacht charter, expedition travel and cruising 
  • Ability to organise, attend and host events with members and demonstrate an understanding of the high-end market
  • A deep commitment to providing unparalleled customer service along with the ability to anticipate and fulfill the unique needs and preferences of luxury clientele.
  • Proven ability to build and maintain strong relationships with clients, as well as with partners, vendors, and other stakeholders in the luxury travel industry, fostering trust and loyalty.
  • Demonstrated professionalism and discretion when handling confidential information and interacting with high-profile clients are essential to maintain client privacy and trust.
  • Must be enthusiastic about creating unforgettable experiences and exceeding client expectations.

 

Guidelines for Hybrid/Home Office Option:

  • Agree on the number of office days, with open options for fully remote work.
  • Maintain a secure home office environment, free from distractions, for remote work.
  • Ensure internet service meets minimum requirements for seamless connectivity.

Join us at Ten and be part of a team committed to redefining luxury travel experiences and making a lasting impact on the lives of our members. Are you ready to embark on this incredible journey with us? Apply now and help us shape the future of luxury travel! 🚀✈️

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