Reception Supervisor

Southport, Sefton, Merseyside, North West England
Competitive
24 May 2024
21 Jun 2024
Full Time

Prince of Wales

Location: Southport, PR8 1JS, United Kingdom

Address: Lord Street

 

We have an exciting new vacancy!

Full-Time Receptionist Supervisor

 

All 154 en-suite bedrooms of the Prince of Wales hotel have been tastefully designed to preserve the Victorian style of this Southport hotel. The Colonial restaurant serves excellent traditional fayre dishes and the Clubhouse bar, themed in true Golf style, has a friendly atmosphere.

 

Benefits include:

  • An attractive salary
  • Career development opportunities throughout the UK
  • Significant staff discount rates when staying at one of our 60 hotels in the UK.
  • 50% discount off food and drink if staying at one of our hotels.
  • Friends and family hotel stay discounts.
  • Reduced membership at our Leisure clubs
  • Free meals on duty (when applicable)
  • Employee referral scheme 
  • Free Uniform (if applicable to your role)
  • Up to 28 days holiday including bank holidays per annum.
  • Auto enrolment pension scheme


As our Reception Supervisor your duties will include:

  • Checking guests in and out
  • Training and supervising the team.
  • Maximising revenue and minimising loss within the Department.
  • Promoting food and beverage facilities.
  • Providing information to guests on all hotel products and services.
  • Be involved with taking payments, cash handling & balancing floats.
  • Answering telephones and handling guests’ queries

The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera would be advantageous.

 

We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.