Receptionist - Brighton

BN1 1NR, Brighton
Competitive Salary
04 Apr 2019
02 May 2019
CG2457
Full Time

Receptionist - The Old Ship Hotel, Brighton

At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role...

We are seeking a friendly, personable, customer focussed Hotel Receptionist to join our team!
For us, delivering consistent exceptional customer service and looking for opportunities to exceed customer expectations wherever possible, is what's most important. Link this with your bubbly, friendly, innovative and customer focussed personality to deliver first class customer service.

You'll provide an outstanding welcome and farewell to our guests (You are the first and last person they are likely to see,) and an exceptional customer service throughout their stay with us at the hotel.
They'll also be some administrative duties which include: Telephone enquries, Reservations, Guest Arrial Reports, Preparing bills, take payments, conduct end of shift / day banking.
Our shift pattern is based on 5 days from 7 - This role will include weekends

About You...

Personality is Key for this role.
Experience within Customer Service.
Experience as Hotel Receptionist is desirable but not essential.
Experience using OPERA PMS is very desirable but not essential.

The Old Ship Hotel is Brighton’s most historic hotel, is located on the famous seafront, and is just a short walk from superb shopping, entertainment and other attractions including Britain’s oldest aquarium, Brighton Pier and the British Airways i360.  With parts dating back to 1559, The Old Ship Hotel is steeped in history and royal connections, yet in the heart of this vibrant city, easily accessible from London by road and rail, it’s perfect for discovering Brighton’s fascinating Regency past, strolling on the promenade, or simply enjoying a day on the beach.

Benefits

Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Meals on Duty
Uniform
Cycle 2 work scheme*
Free use of Gym

* apply to positions above minimum wage