Learning & Development
Our Commitment to you! – ‘Grow with Us’
We place our employees at the heart of everything we do. We recognise that achieving guest satisfaction will only happen if we have engaged employees who are passionate about delivering the very best guest service.
We hire for behaviour, then train for skill. Through our learning and development programs, internal processes, succession planning and talent mapping, the opportunities to ‘Grow with Us’ are limitless.
It’s more than a job we offer, it could be a career.
On-boarding
Regardless of the property you join, a comprehensive on-boarding plan will be structured to take you through your probationary period and highlight opportunities to develop your career with us long in to the future.
From day 1, you will be taken under the wing of an experienced colleague who will support your learning and development to ensure you settle in effectively and feel part of the family.
Your On-boarding Plan will be structured to include:
- Attendance on our Company Induction Program
- Full legal compliance and Health & Safety training to keep you, our most valuable asset, safe
- Brand specific training programs to assist you in becoming advocates of the brand you work for, as well as the Group
- Departmental specific Induction, ensuring you learn the technical skills required to fulfil your role
Skills Development
We offer a portfolio of face to face and e-learning programmes to help develop your knowledge and skills, to list all our programs would be near on impossible.
N / SVQ’s might also be available at every level to help gain recognised certification, key knowledge and skills.
Management & Leadership Development
We are committed to help our internal talent ‘Grow with Us’ and offer a portfolio of programmes to develop your management & leadership skills. Just a few of our offerings are:
- N/ SVQ Qualifications in Team Leading and Leadership and Management
- Performance Management / Appraisal Skills Workshop
- Recruitment & Interviewing Skills
- Tough Yet Fair – Managing both informal and formal routes in tackling poor performance
- Supervisory Development Workshops
- Trainer Skills
- 1 Year Elite Leadership Development Program
- Intrapersonal Insight
- Developing Interpersonal Skills through Situational Leadership
- Emotional Intelligence & Resilience
- Feedback & Coaching Skills
………. and many more.
Continuing your Personal Development Career Chats and Personal Development Plans
At Cairn Group we recognise that you may have some specific training and development needs that are not necessary addressed within our current range of learning opportunities.
Your development is extremely important to us and after your successful probation period you will have the opportunity to develop a personal development plan to drive your career with us.
Your personal development plan will be unique to you, and we recognise that everyone learns differently. This might consist of work shadowing, project work, supplier visits, cross department exposure or coaching and mentoring.
Your HR & Training Team will also be able to advise on any internal or external training courses which are recommended for your development.
On a yearly basis every employee will have an annual review to discuss their past performance and make plans for the year ahead, refreshing key performance objectives and revisiting personal and career plans.
A reminder
With 31 Hotels across the UK offering a plethora of facilities and services, an uncompromised commitment to ‘Grow with Us’ means this could be your last job interview.
Don’t delay – apply today.