Reservationist - Hook, Hampshire
- Recruiter
- Elite Hotels
- Location
- Tylney Hall Hotel, Hook
- Salary
- Up to £21,898 per annum plus Service Charge (approx. £1300.00 per annum)
- Posted
- 24 Jul 2022
- Closes
- 21 Aug 2022
- Ref
- ELI1736
- Sector
- Hotel jobs, Hotel Receptionist, Reservations Manager, Travel & Culture, Reservations Consultant
- Job Type
- Full Time
Reservationist - Hook, Hampshire
Overview:
As our Reservationist you will be joining a dynamic team dealing with sales enquiries via telephone or email. You will ensure all guest room bookings and dinner reservations are dealt with in a flawless and professional manner using our Property Management System; Opera. You will liaise with the reception team and be responsible for your own administration.
Key Responsibilities:
- To answer all incoming reservation calls, securing direct business
- To respond in a timely manner to all email enquiries
- To convert online business to maximise sales and revenue
- To keep the customer database updated at all times, ensuring relevant profile notes are added
- To ensure all business is balanced and produce End of Day Report
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.