About Us

"Hotels should be living things not stuffy institutions" maintain Tim and Kit Kemp owners of Firmdale Hotels. 

There are eight boutique hotels in London and one in New York. The high standards of excellence and unique townhouse style of decoration have over the years added up to a winning combination.

Kit Kemp has designed the interiors of each hotel in her unique personal way which reflects a fresh, modern English style. She was named the Andrew Martin International Interior Designer of the Year in 2008 and has gone onto win many more accolades.

Firmdale Hotels has received the Queens Award for Enterprise in 2000, 2006 and 2009, a recognition of its outstanding achievement to international trade.

A further hotel is currently planned for New York.


Your development

At Firmdale, we believe that our teams are an integral part of our success and to be successful you must invest in them. We have a dedicated training team comprising of a Learning & Development Manager, and two Group Operations Trainers who work closely with our departmental trainers in every hotel. These energetic people live and breathe learning and development so as to bring you the most up to date and relevant learning experiences in our industry.

Together they have put together a vast portfolio of internal and external training courses and initiatives available to all our employees, targeting practical skills, knowledge and behaviours so as to help you excel at what you do. People development at Firmdale is not about sitting in a classroom, it is an active and organic process that requires drive, determination and the ability to reflect on your daily performance so you can continuously improve. You will be encouraged to think, grow, evolve and explore to realise your potential and we will help you every step of the way.

We are experts at identifying the potential in all our employees and will always look for opportunities to develop our future leadership teams. Our Chef Apprentice Programme offers aspiring chefs an opportunity to work in a professional kitchen where they will learn specialised cookery skills, products, methods and techniques that will enable them to grow and progress and hopefully become our future leaders in the kitchen. The programme is spread over 12 months, incorporating experiences in all sections of the kitchen and providing opportunities in formal skills training, H&S, supplier visits, cooking competitions and cross training.

Aspiring managers can develop their skills through enrolling on our leadership development programme, benefiting from obtaining a recognised ILM (Institute of Leadership and Management) qualification on successful completion. This investment is a commitment by us to develop your professional career, partly so we have highly talented, top performing people, but also so you can be better at what you do. Comprising of over 20 development modules run in-house over 12 months and supported by our partner from the Learning Academy, this is a serious vocational qualification for those pursuing a career in hospitality and who want to inspire and lead others.

Successful participants in our learning and development initiatives will find their careers rewarded, as we prefer to promote from within, by recognising our home grown talent.


Our list of properties

Ham Yard Hotel

Haymarket Hotel

The Soho Hotel

Charlotte Street Hotel

Covent Garden Hotel

Dorset Square Hotel

Knightsbridge Hotel

Number Sixteen

The Whitby Hotel

Crosby Street Hotel