C&B Operations Supervisor
- Recruiter
- Hilton Hotels
- Location
- London, Greater London
- Salary
- Competitive
- Posted
- 27 Jun 2022
- Closes
- 04 Jul 2022
- Ref
- HOT08D4N
- Sector
- Hotel jobs, Reservations Manager, Restaurant, Catering & Hospitality jobs, Banqueting Manager, Conference and Banqueting Supervisor
- Job Type
- Full Time
C&B Operations Supervisor
What will I be doing? As a Conference and Events Supervisor, you are responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Events Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
Career opportunities with a side of good times!
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS
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Smart uniform provided
Free and healthy meals when on duty
Grow your Career your next position could be as an Assistant C&E Manger
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking
Modern and inclusive Team Member’s areas
What will I be doing? As a Conference and Events Supervisor, you are responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Events Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
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Supervise Conference and Events operations
Communicate and delegate in line with daily function sheets
Able to work in all areas of Conference and Events including Bar, Restaurant, and Room Service
Welcome guests in a polite and friendly manner
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Ensure cleanliness of work areas
Plan, organise and control the daily operations
Ensure compliance of brand standards
Represent needs of the team
Assist Food and Beverage with achieving financial targets
Assist Conference and Events Manager with training and developing the team
Assist with annual and mid-year appraisals with team members under your responsibility
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Previous Conference and Banquet experience
Committed to delivering high levels of customer service
Positive attitude
Good communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
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Experience in the hotel industry
Experience in supervising and/or delegation
Willingness to develop team members and self