Assistant Spa Manager - K West Hotel & Spa

K west Hotel & Spa, the cool 4 star deluxe hotel in Shepherds Bush is currently searching for a pro active & driven Assistant Spa Manager to join our Award winning Spa team.

With 219 rooms, a holistic spa, fitness club and music in the bar on Friday and Saturday nights our Hotel is always buzzing with energy!

K West Hotel & Spa has built a reputation for contemporary design, extra large bedrooms and a “Vibe” that appeals to the leisure and corporate markets particularly, in the entertainment industry.

The Hotel is a busy vibrant property in West London and plays an important role within the local community as a venue and as an employer.

As Assistant Spa Manager, you will have a passion for hospitality and a ‘whatever it takes attitude’!

THE ROLE

• ·To act as team leader, and support the Spa Manager in all aspects of the operations, identifying and reporting any areas of concern, as well as recommending and implementing any improvement that may benefit the Spa operations.
• ·To be positive and driven when achieving team retail targets.
• ·To ensure that warm, friendly and professional welcome is given to all clientele at all time.
• ·Ensure H&S is followed at all times and work is carried out in a safe manner.
• ·Day to day responsibilities for equipment, products cleanliness and hygiene of the treatment room, stock room are maintained at all time.
• ·Attention to detail
• ·Ability to be discreet and act in a confidential manner
• ·Maintain professional appearance at all time and conduct behaviour in a mature and professional manner.

This is a full time position, 40-hours a week over 5 days with two days off.

Working weekends and a flexible approach towards the hours of work is a requirement for the role.

ABOUT YOU:

• ·NVQ 2, 3 and minimum experience 1 year in a similar role
• ·CIBTAC - Confederation of International Beauty Therapy and Cosmetology
• ·CIDESCO International Beauty Therapy Association
• ·Flexible approach towards the hours of work required
• ·Good Communication skills with clients, guest and colleagues alike
• ·Proactive, flexible and energetic with a passion for excellent customer service delivery
• ·Able to keep calm under pressure
• ·Good Spa therapy and product knowledge
• ·Adaptable and accountable for all actions, and not afraid to commitment and learning
• ·Highly organized, able to juggle several tasks simultaneously

To thank you for your hard work and loyalty, some of the benefits you can enjoy as a permanent member of staff include:

• Friends and Family rates in all properties within the group (Lancaster London, Landmark London and K-West Hotel and Spa)
• 50% Discount on Food and Beverage in all outlets
• Training and development opportunities
• Company pension scheme
• Cycle to Work scheme
• Season Ticket loan
• 28 days paid holiday per year

To apply for the role of Assistant Spa Manager please send your CV and cover letter with salary expectations via the 'Apply Now' Button below 

Please note that due to the volume of applicants, only candidates successfully shortlisted for the first stage of the interview process will be contacted

We look forward to hearing from you!