Guest Services Agent - Front Office

London
Discussed at venue
05 Aug 2022
02 Sep 2022
Front Office
Full Time

Join Our Happiness

Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as Guest Service Agent for Royal Lancaster London stylish hotel next to Hyde Park and within walking distance to Paddington station, Bayswater, and Marble Arch.

At Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude.

As an employer that cares, you will be provided with tailored development plans, pieces of training, and apprenticeship opportunities to develop your career!

Joining our independently owned and 5-star hotel as  Guest Service Agent you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:

·         Employee discounts of up to 50% on food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)

·         Employees and Friends & Family rates across our sister properties

·         Complimentary meals on duty

·         Uniform provided and laundered complimentarily

·         Refer a friend bonus

·         Workplace pension schemes

 

Employee recognition schemes and Social Committee events including gala dinners and much more!

 

As Guest Service Agent, you will be working within the front Of Office Department and report directly to the Guest Service Manager.

You will provide a warm, friendly, and efficient check-in, check-out, and in-house service experience using defined Red Star service standards.

Royal Lancaster London is based at Lancaster Terrace, London W2 2TY and the closest tube station is Lancaster gate on the central line underground.


All applicants must be legally eligible to work in the UK.