Guest Service Assistant / Housekeeping

Crawley, West Sussex, England
per hour
04 Aug 2022
10 Aug 2022
3077
Full Time
Housekeeper, Guest Service AssistantGuest Service Assistant, Holiday Inn Express, Crawley

Though this role is based mainly in the housekeeping department, as Guest Service Assistant your responsibilities include: ensuring guest rooms are presented to a high standard, whilst also having the experience to work in the restaurant areas, being flexible within their role supporting any department in line with business demands.

What we offer you

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

  • 28 holiday days (pro rata for part time)
  • Automatic Enrolment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • Use of worldwide IHG team member rates
  • Amazing high street and lifestyle savings for you and your family
  • Uniform
  • 24/7 Employee Assistance Programme for you and your family
About us:

Holiday Inn Express London Gatwick – Crawley has just completed a £500k makeover which has seen 73 of the hotel’s spacious bedrooms and the conference room enjoy a stylish renovation to provide contemporary comfort for business or leisure guests. With 138 spacious bedrooms the hotel is located 3.7 miles from Gatwick Airport

Your role in our family:

As a Guest Service Assistant, key to your role:

  • To ensure all rooms are turned around in an efficient manner
  • All rooms must be cleaned, sanitised and prepared in accordance to SHG and Brand guidelines.
  • Support your line manager in ordering and maintaining linen stock.
  • Ensuring the set up of the restaurant and bar for mealtimes
  • Maintaining of buffets and clearing/sanitising of tables in restaurant area
  • To maintain the reception, food and beverage outlets, public areas, stores, back office and staff areas in a clean and tidy condition.
What happens next

Does the Guest Service Assistant role suit your skillset? Apply now, this takes second, you’ll just need to provide some contact details along with a CV.  Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid Hospitality Group.

The Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.