Switchboard Operator - Edinburgh

The Balmoral
Edinburgh, Scotland
Competitive
03 Apr 2018
30 Apr 2018
Full Time

As a Switchboard Operator you will be responsible for dealing with all calls and queries for internal and external guests. You will offer a warm and welcoming response and a personalised farewell. As a part of your daily tasks you will also be required to carry out administration tasks to support the reception team.

You will have a confident telephone manner and the ability to deliver service excellence when not face-to-face with our guests is essential. You will be an exceptional team player, have excellent interpersonal skills and be a confident and natural communicator.

You are a highly-motivated individual with previous reception experience within a similar environment and be familiar with computerised front office systems.