Fitness Club & Spa Reception Manager - Knightsbridge, London

Fitness Club & Spa Reception Manager - Knightsbridge, London

The Carlton Tower Jumeirah is looking for a dedicated and passionate Fitness Club & Spa Reception Manager to join our best in class team. 

About Jumeirah

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.

About the Hotel 

Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, and towering high over world- class shopping destination Sloane Street, The Carlton Tower Jumeirah is a beacon of sophistication where heritage meets contemporary luxury. The hotel has been reinvented for a new generation of discerning guests with elegant, timeless interiors complemented by the most spectacular views.

Featuring an exciting collection of restaurants and bars and a world-class fitness club and spa, the hotel will be embraced by its affluent local community as well as sophisticated international travellers as the place to reside, rejuvenate and celebrate in Knightsbridge.

If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business.

About the role

As the Reception Manager within The Peak Health club and Spa, you will be responsible for ensuring excellent levels of customer service within The Peak. You will work along side the Director of Fitness and Spa to ensure the training and development of the reception team. You will lead by example when taking appointments for members and handling guest complaints.

About you

Ideally experience in a similar position within a luxury 5 star environment is desirable

Excellent level of English

Effective organisational skills; able to prioritise tasks and self-manage a workload

Excellent personal presentation with a warm and welcoming personality.

Friendly, approachable and professional

Have a strong eye for detail

About the benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers with one of the most luxurious brands in the hospitality industry. This includes…

• Free meals on duty
• Dry cleaning of uniforms / office attire
• 28 days paid annual leave including bank holidays
• Extra day of holiday for significant birthdays
• 50% off all Jumeirah restaurants and bars
• Generous discounted Jumeirah hotel rates
• Interest free season ticket loan
• Recognition and Social calendar
• Company Pension Scheme
• Excellent training and development opportunities