Night Porter - London

The Hoxton
Shoreditch, London
Competitive
16 Jul 2019
22 Jul 2019
Full Time

Night Porter - The Hoxton, Shoreditch

We are looking for an experienced Night Porter to join our team.

The Hoxton, Shoreditch, is where The Hoxton was born. It’s where we first set out to do things a little differently, breaking rules about ‘the way things are done’. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and an open lobby, café & restaurant where you can feel the hustle and energy of Shoreditch.

What you’ll do…

  • Work with our Front Office team to make sure our guest experience never flags - even at night. Dealing with requests, keeping an eye on things and reporting & following up any issues that arise is all part of the role
  • Ensure that all our public space is spic and span and presentable and The Apartment (our meetings & events space) is set up and ready for the next day
  • Organise the delivery of our breakfast bags, so there's a great start to the day waiting for our guests

What we’re looking for…

  • Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat
  • Previous experience in hospitality is an advantage but not a must
  • People who know you would likely describe you as ‘unflappable’
  • You’re looking for a place where you can be you; no clones in suits here
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
  • You’re not precious. We leave our egos at the door and help get shit done
  • You’re up for doing things differently and trying (almost) everything once
  • If we got stuck in a lift together we’d have a good time and share a few laughs
  • You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you…

  • 20 days holiday (plus bank holidays), pension, competitive salary, and nifty rewards for going the extra mile and living our values
  • Free lunch before payday as a treat at the end of the month
  • Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
  • Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands
  • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
  • Time off to volunteer with one of our partner charities
  • Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!