Heart Values
A community at heart, and the heart of our communities
YHA was born of the determination of a community of like-minded pioneers. A determination to improve the lives of young people and society. From this grew a movement.
Today we share a common purpose: to improve the health, wellbeing and life chances of all, but especially young people facing adversity and challenges. To achieve this, our people subscribe to a set of core values and behaviours: HEART.
HELPFUL
Helpfulness is about making life easier for other people, being hospitable and creating a pleasant working environment.
EFFICIENT
Being efficient means being organised, thoughtful in decision-making, hardworking and committed to improvement. As a charity, it's our day to make best use of our resources.
AUTHENTIC
Being authentic combines the quality of honesty, trustworthiness and transparency. It's all about being genuine and straightforward.
RESPECTFUL
Respect is about valuing the time, energy, opinions, achievements and working styles of colleagues, volunteers and supporters. It's about promoting equality and inclusivity.
TEAM-SPIRITED
YHA is one team. And for the health and success of the team, we take individual responsibility, show personal leadership qualities, and collaborate towards our goals.